Terms & Conditions
Effective Date: September 14, 2025
These Terms and Conditions (“Terms”) govern your use of the Youthful Medical Spa website (“Website”), your participation in our promotions, and your receipt of any services provided by Youthful Medical Spa (“we,” “our,” “us”). By accessing our Website or engaging with our services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree, you must not use our Website or services.
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1. Medical Disclaimer
1.1 The content provided on this Website, including but not limited to articles, graphics, images, and other material, is for informational and educational purposes only. It does not constitute medical advice.
1.2 All services are provided by licensed medical professionals or trained staff under appropriate supervision. Individual outcomes vary, and no guarantee, warranty, or assurance is made regarding specific results.
1.3 You are solely responsible for consulting with a qualified healthcare provider regarding any medical condition, treatment, or decision.
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2. Eligibility
2.1 By using this Website or scheduling services, you affirm that you are at least 18 years of age or are accessing services under the supervision of a parent or legal guardian.
2.2 Certain treatments may be subject to additional eligibility requirements as determined by applicable law or our medical professionals.
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3. Appointments, Cancellations, and No-Show Policy
3.1 A valid credit card may be required to secure an appointment.
3.2 Cancellations must be made with a minimum of 24 hours’ notice. Cancellations with less than 24 hours’ notice or failure to appear may result in a cancellation or no-show fee at our discretion.
3.3 We reserve the right to reschedule, refuse, or terminate services at any time if, in our judgment, it is in the best interest of the patient or the practice.
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4. Payments, Refunds, and Credits
4.1 Payment is due in full at the time of service or at the time of purchasing packages, memberships, or products.
4.2 Except where required by law, all payments, deposits, gift cards, prepaid packages, and memberships are non-refundable and non-transferable.
4.3 All packages and prepaid services must be used within the expiration date specified at the time of purchase; unused sessions may be forfeited.
4.4 We accept cash, major credit cards, and other payment methods as posted at the time of service. Returned payments may incur additional fees.
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5. Promotions, Discounts, and Offers
5.1 Promotions, discounts, and special offers are valid only during the promotional period and are subject to change or termination at any time without notice.
5.2 Unless expressly stated, promotions may not be combined with other offers, discounts, or memberships.
5.3 All promotional treatments are subject to medical eligibility and provider approval.
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6. SMS/Text Messaging Consent
6.1 By voluntarily providing your mobile number, you consent to receive SMS text messages from Youthful Medical Spa, which may include appointment reminders, promotional offers, and other updates.
6.2 Message and data rates may apply. Message frequency varies.
6.3 You may opt out of receiving promotional text messages at any time by replying STOP. Opting out will not affect your receipt of essential transactional messages (e.g., appointment reminders).
6.4 You represent that you are the owner or authorized user of the mobile number provided and are responsible for notifying us if your number changes.
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7. Intellectual Property
7.1 All content on this Website, including text, graphics, logos, images, videos, and software, is the property of Youthful Medical Spa or its licensors and is protected by copyright, trademark, and other intellectual property laws.
7.2 You may not reproduce, distribute, modify, or create derivative works of any material from this Website without our prior written consent.
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8. Privacy & Data Security
8.1 Your use of this Website and provision of personal information is governed by our Privacy Policy, which complies with applicable federal and state privacy laws, including HIPAA, to the extent applicable.
8.2 While we take reasonable measures to safeguard your information, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
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9. Limitation of Liability
9.1 To the maximum extent permitted by law, Youthful Medical Spa, its affiliates, employees, contractors, and providers shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your use of this Website or services, including reliance on any information provided herein.
9.2 You agree to indemnify and hold harmless Youthful Medical Spa from any claims, liabilities, damages, or expenses resulting from your violation of these Terms or misuse of services.
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10. Governing Law & Dispute Resolution
10.1 These Terms shall be governed by and construed under the laws of the State of Florida, without regard to conflict-of-law provisions.
10.2 Any disputes arising under these Terms shall first be attempted to be resolved informally. If not resolved, disputes shall be subject to binding arbitration in Saint Johns County, Florida, under the rules of the American Arbitration Association.
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11. Modifications
11.1 We reserve the right to amend or update these Terms at any time without prior notice. The updated Terms will be posted on this Website with the effective date indicated.
11.2 Continued use of the Website or services after changes are posted constitutes your acceptance of such changes.