Privacy Policy

Effective Date: September 14, 2025

Youthful Medical Spa (“we,” “our,” or “us”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, request services, or communicate with us.

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By using our website or services, you consent to the practices described in this Privacy Policy.

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1. Information We Collect

We may collect the following types of information:

1.1 Personal Information You Provide

• Name, date of birth, mailing address, email address, and phone number

• Medical history, treatment preferences, or health-related information you provide to our licensed providers

• Payment and billing information when purchasing services or products

1.2 Information Collected Automatically

• IP address, browser type, device identifiers, and operating system

• Website usage data such as pages visited, links clicked, and time spent on our site

• Cookies and similar technologies to enhance your browsing experience

1.3 SMS/Text Messaging
By providing your mobile number, you consent to receive SMS messages from us, including appointment reminders, promotions, and updates. Standard message and data rates may apply. You may opt out at any time by replying STOP.

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2. How We Use Your Information

We use your information to:

• Provide medical spa services and coordinate your care

• Schedule, confirm, and remind you of appointments

• Process payments and manage your account

• Communicate promotions, special offers, and spa updates

• Improve our website, services, and customer experience

• Comply with legal, regulatory, and HIPAA requirements

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3. How We Share Your Information

We do not sell or rent your personal information. We may share your information only as follows:

• With Providers & Staff: To deliver medical spa services and ensure continuity of care

• With Vendors & Service Providers: To process payments, send communications, or support our business operations

• As Required by Law: To comply with subpoenas, court orders, or other legal obligations

• In Case of Business Transfers: If Youthful Medical Spa merges, sells, or transfers assets, your information may be transferred as part of the transaction

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4. HIPAA Compliance

To the extent applicable, we comply with the Health Insurance Portability and Accountability Act (HIPAA). Protected Health Information (“PHI”) will only be used or disclosed as permitted by HIPAA, including for treatment, payment, and healthcare operations, or as otherwise authorized by you in writing.

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5. Florida-Specific Patient Rights

If you are a Florida resident receiving services from Youthful Medical Spa, you are entitled to the following rights under Florida law:

5.1 Access to Records

• You have the right to access your medical records within a reasonable timeframe as required by Florida Statutes §456.057.

• Copies of records may be provided for a reasonable fee as permitted by law.

5.2 Confidentiality

• Your medical records are confidential and may not be released without your written consent, except as required by law or as permitted under HIPAA.

• Florida’s Information Protection Act (FIPA) provides additional safeguards for your personal information. In the event of a data breach affecting your personal or medical information, we will notify you in accordance with FIPA and HIPAA requirements.

5.3 Telehealth

• If services are delivered via telehealth (as permitted under Florida law), the same confidentiality and security standards apply.

5.4 Right to Restrict Marketing

• You may request that your personal or medical information not be used for marketing purposes. We will honor such requests except where use is required by law.

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6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal and medical information. While we strive to protect your information, no system is 100% secure, and we cannot guarantee absolute protection.

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7. Your Rights

Depending on HIPAA, Florida law, and other applicable laws, you may have the right to:

• Access and request a copy of your personal or medical records

• Request corrections to inaccurate or incomplete information

• Request restrictions on certain uses and disclosures of your information

• Withdraw your consent to marketing communications at any time

To exercise these rights, please contact us at the information below.

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8. Cookies & Tracking

We may use cookies, analytics tools, and similar technologies to improve user experience and analyze website traffic. You may disable cookies through your browser settings, but certain features of the website may not function properly.

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9. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing personal information.

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10. Children’s Privacy

Our services are intended for adults. We do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13 without parental consent, we will delete it promptly.

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11. Updates to This Policy

We reserve the right to modify this Privacy Policy at any time. Updates will be posted on this page with a revised effective date. Continued use of our website or services constitutes your acceptance of the updated policy.

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12. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

 

Youthful Medical Spa
150 Professional Dr, ST 700

Ponte Vedra, FL 32082

Ph: 904-273-6286